Cancellation and Refund

1. Order Cancellations

  • Orders can be canceled within 12 hours of purchase for a full refund.

  • Once shipped, cancellations are not possible.

2. Refund Policy

  • Refunds are processed if the product is damaged or incorrect.

  • Customers must notify us within 24 hours of delivery with images.

  • Refunds will be credited within 7-10 business days.

3. Non-Refundable Items

  • Perishable products like dates and dry fruits are not eligible for refunds unless defective.

Fuel your body with the wholesome goodness of our dates, dry fruits, and honey. ElephantDates offers pure, natural products to support your everyday vitality.

Company Info

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